Shipping Policy

At Barely Basic, we are committed to delivering your order as quickly and efficiently as possible. We ship globally from our centralized warehouse, using reliable international logistics partners to ensure a smooth delivery process to all our customers.

This Shipping Policy outlines important details about our delivery times, shipping costs, tracking information, and more.


Shipping Destinations

We currently ship to most countries worldwide, including but not limited to:

  • European Union (Germany, Austria, France, Italy, Netherlands, Belgium, Luxembourg, etc.)
  • United Kingdom
  • Switzerland
  • Canada
  • Australia
  • United States
    If you are unsure whether we ship to your country, please contact us before placing your order.


Order Processing Time

Orders are typically processed and shipped within 1 to 3 business days after payment is confirmed. During peak periods or promotional campaigns, processing times may be slightly longer.

Please note: Orders placed on weekends or public holidays will be processed on the next business day.


Estimated Delivery Times

Shipping will take around 4-12 business days depending on your location. We ship to around 75 countries.

More detailed shipping times

Our average shipping times are;

  • Europe: 4–12 business days
  • Asia: 4-7 business days
  • United Kingdom: 7–12 business days
  • Switzerland: 7–12 business days
  • Canada & Australia: 8–15 business days
  • United States: 5–10 business days
  • Other countries: 10–20 business days (depending on location)

Delivery time may vary based on the destination, customs processing, weather conditions, and local courier efficiency.


Shipping Costs

Shipping costs are calculated at checkout based on your location and order value. In some cases, free shipping may be offered as part of a promotion or for orders above a certain value.

Any additional import duties, customs fees, or local taxes are the responsibility of the customer.


Tracking Information

All orders include tracking information, which will be emailed to you as soon as your package is shipped. You can use this tracking number to monitor the progress of your delivery on the courier’s website.

If you do not receive tracking details within 3 business days of placing your order, please contact us at service@getbarelybasic.com.


Delivery Delays

While we do our best to ensure timely delivery, unforeseen circumstances may occasionally cause delays. These include:

  • Local postal service issues
  • Customs clearance delays
  • Holiday backlogs or extreme weather

If your order has not arrived within the estimated timeframe, please reach out to our support team for assistance.


Incomplete or Incorrect Addresses

Please ensure all shipping details are complete and accurate. Barely Basic is not responsible for delays or losses resulting from incorrect shipping addresses provided by the customer.

If you realize there is a mistake in your address, contact us immediately. If the order has not yet been processed, we will attempt to correct the address before shipment.


Lost or Missing Packages

If your tracking status shows that the package was delivered, but you have not received it, please:

  • Check with household members, neighbors, or your local post office
  • Contact us with your order number and tracking information

We will assist you in filing a claim with the shipping carrier if necessary.


International Customs and Duties

Orders shipped internationally may be subject to import taxes, customs duties, and fees imposed by the destination country. These charges are not included in the purchase price or shipping cost and are the buyer’s responsibility.

Customs policies vary widely, and we recommend checking with your local customs office for details.


Contact Information

If you have any questions about shipping or your order status, feel free to contact us.

Inova Brands Ecommerce LLC
704 Wallace ST STE 327, Clovis NM 88101, United States
Email: service@getbarelybasic.com
Customer Service Hours: 9:00 AM to 6:00 PM (GMT - UK)
Last updated: May 19, 2025

Thank you for choosing www.getbarelybasic.com —
More than just the basics.